RETURN POLICY

At Navensi, we value your satisfaction.
If you receive a damaged, defective, or wrong product, you can request a return within 7 days of delivery.

To qualify, the item must be unused, unopened, and in its original packaging.
Please note, opened beauty items, used perfumes, and sale products cannot be returned.

To start a return, email us at info@navensi.com with your order number and product photos.
Once approved, we’ll guide you through the return process.